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Automated IT Services PTY LTD

1. Company Information

• Company Name: Automated IT Services PTY LTD
• Country of Registration: Australia
• Jurisdiction: This agreement is governed by Australian law

2. Services

Automated IT Services PTY LTD provides:

• Technical implementation and deployment services
• AI and automation solutions
• Data architecture services
• Software and tool access through Automated One
• System integration services
• Technical consulting services

3. Automated One Subscription Terms

• Monthly subscription at $297 AUD
• Access to specified tools and services
• Unlimited access to included features within fair use
• Month-to-month basis with no lock-in contract
• Payment processed in advance

4. Service Delivery

4.1 Implementation Services

• Scope defined by written agreement
• Delivery timeframes as specified per project
• Change requests must be agreed in writing

4.2 Automated One Services

• Access granted upon payment
• Service availability target of 99.9%
• Maintenance windows with advance notice
• Support provided during Australian business hours

5. Client Responsibilities

• Provide accurate information
• Maintain account security
• Use services in accordance with terms
• Comply with Australian law
• Pay invoices by due date

6. Intellectual Property

• Client retains ownership of their data
• Company retains ownership of proprietary tools
• Automated One subscription grants usage rights only
• Third-party tools subject to respective licenses

7. Data Protection

• Data handled in accordance with Australian Privacy Principles
• Client data stored securely
• No unauthorized sharing of client information
• Security measures regularly reviewed

8. Payment Terms

• Implementation services billed as agreed per project
• Automated One billed monthly in advance
• Payment methods: Credit card, bank transfer
• Late payments may result in service suspension

9. Liability

• Service provided "as is"
• Maximum liability limited to fees paid
• No liability for consequential losses
• Force majeure applies

10. Termination

10.1 Automated One

• Cancel with 14 days notice
• No refunds if discounts activated
• No refunds for partial months
• Data available for 30 days post-cancellation

10.2 Implementation Services

• Termination as per project agreement
• Payment for work completed
• Orderly handover of materials

11. Support and Communication

• Support via specified channels
• Response during Australian business hours
• Emergency support as per service agreement
• Regular status updates for implementations

12. Changes to Terms

• Terms may be updated with notice
• Continued use implies acceptance
• Material changes notified 30 days in advance

13. Privacy and Cookies

• Privacy Policy applies
• Cookie usage for essential functions
• Analytics for service improvement
• Opt-out options available

14. Disputes

• Australian law applies
• Mediation before litigation
• Courts of Australia jurisdiction
• Alternative dispute resolution encouraged

15. Contact Information

Automated IT Services PTY LTD

Suite 12, 106 Great North Road, Five Dock, NSW 2016

team@weareautomated.com.au

ABN: 92 639 417 057

Last Updated: 25/09/2024

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